Terms of Service

1. Acceptance of Terms

By accessing or using the Tow Me Now platform, website, or mobile application (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Service.

2. Description of Service

Tow Me Now is a platform that connects users with independent roadside assistance service providers. We facilitate the connection but do not directly provide towing or roadside assistance services.

3. Eligibility

You must:

• Be at least 18 years old
• Have the legal capacity to enter into these Terms
• Provide accurate and complete information
• Maintain the security of your account

4. User Accounts

To use our Service, you may need to create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Ensuring your account information is accurate and up-to-date

5. Service Providers

Service providers on our platform are independent contractors, not employees of Tow Me Now. We screen providers but do not guarantee their performance. You understand that:

• Service providers operate independently
• We facilitate connections but don't control service delivery
• Service quality may vary between providers
• You interact directly with service providers for service delivery

6. Payment Terms

Payment for services is processed through our platform. By using our Service, you agree to:

• Pay all applicable fees and charges
• Provide valid payment information
• Accept our pricing structure and any changes (with notice)
• Understand that fees are non-refundable except as required by law

7. Prohibited Uses

You may not:

• Use the Service for illegal purposes
• Provide false or misleading information
• Interfere with the operation of the Service
• Attempt to gain unauthorized access to our systems
• Use automated systems to access the Service
• Harass, abuse, or harm service providers or other users

8. Intellectual Property

The Service and its content are owned by Tow Me Now and protected by intellectual property laws. You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks or logos without authorization
• Reverse engineer or attempt to extract source code
• Create derivative works based on our Service

9. Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TOW ME NOW SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA, OR GOODWILL.

12. Indemnification

You agree to indemnify and hold harmless Tow Me Now from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

13. Termination

We may terminate or suspend your access to the Service at any time, with or without cause or notice. Upon termination, your right to use the Service ceases immediately.

14. Dispute Resolution

Any disputes arising from these Terms or your use of the Service will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

15. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

16. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date.

17. Contact Information

If you have questions about these Terms, please contact us: