Cookie Policy

This policy explains how we use cookies and similar technologies to enhance your experience on our website.

Last updated: December 7, 2024

What are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and enabling certain functionality.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for our website to function properly. They enable core functionality such as security, network management, and accessibility.

  • Authentication and security
  • Load balancing
  • Session management
  • Error tracking

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. This helps us improve our content and user experience.

  • Google Analytics (website traffic and behavior)
  • Performance monitoring
  • User journey tracking
  • Feature usage statistics

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

  • Language preferences
  • Theme and display settings
  • Form auto-completion
  • Location preferences

Marketing Cookies

These cookies are used to track visitors across websites to display relevant and engaging advertisements.

  • Advertising targeting
  • Campaign effectiveness tracking
  • Social media integration
  • Retargeting pixels

Third-Party Cookies

Some cookies on our website are set by third-party services. These include:

Third-Party Services

  • Google Analytics: Website analytics and performance tracking
  • Cloudflare: Content delivery and security
  • Stripe: Payment processing (when applicable)
  • Zendesk: Customer support chat functionality

Cookie Duration

Cookies can be either:

Session Cookies

These cookies are temporary and are deleted when you close your browser. They're used for essential functions like maintaining your session while you browse our site.

Persistent Cookies

These cookies remain on your device for a set period or until you delete them. They're used to remember your preferences and provide a personalized experience.

Cookie Retention Periods

  • Essential cookies: Session or up to 1 year
  • Analytics cookies: Up to 2 years
  • Functional cookies: Up to 1 year
  • Marketing cookies: Up to 1 year

Managing Your Cookie Preferences

Browser Settings

You can control cookies through your browser settings. Most browsers allow you to:

  • View and delete existing cookies
  • Block all cookies
  • Block third-party cookies
  • Clear cookies when you close the browser
  • Receive notifications when cookies are set

Browser-Specific Instructions

Popular Browsers

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Cookies and website data
  • Edge: Settings → Site permissions → Cookies and site data

Opt-Out Tools

You can also use these tools to opt out of certain tracking:

Impact of Disabling Cookies

While you can disable cookies, doing so may impact your experience on our website:

  • Some features may not work properly
  • Your preferences won't be remembered
  • You may need to re-enter information repeatedly
  • The website may load more slowly

Mobile Devices

On mobile devices, you can control tracking through your device settings:

  • iOS: Settings → Privacy → Tracking → Limit Ad Tracking
  • Android: Settings → Google → Ads → Opt out of Ads Personalization

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal compliance. We will notify you of any material changes by updating the "Last updated" date at the top of this policy.

Contact Us

If you have questions about our use of cookies, please contact us: